Legal
This is a legal document and you should read it carefully.
When the first letter of a word is capitalized in this document, it has a special and specific meaning. We call those words “Defined Terms,” because we’re going to give you a definition of what each term means as used in this document.
When you see a plural or a plural possessive pronoun, such as “We” and “Our,” that refers to the Company.
Most actions you take on the Website will relay certain information about you to the Company.
When you fill out our “Contact” form, or make a purchase with Us, we collect the information you provide so we can communicate with you.
This might include your name, mailing address, phone number, and email address.
We keep your Contact Information only as long as necessary for the purposes outlined in this Privacy Policy. We retain Contact Information as required by law, if applicable. We retain Contact Information necessary to enforce legal agreements and resolve disputes.
We do not keep your financial information. The financial information you provide is processed via Lodgify. Lodgify may retain your information for their company’s purposes. Review their privacy policy for more information.
Aside from the Contact Information we keep for legal purposes, you can ask us to delete collected information. To do that, contact the Privacy Officer listed at the end of this Privacy Policy.
Cookies are not just tasty treats. A cookie is also a piece of information recorded by your web browser. This allows your web browser to recognize places you have visited. For more on cookies, see this article from the Federal Trade Commission.
Our use of cookies assists you when you begin to type our Website. Your computer may autofill URLs based on its cookies memory. They can help remember and autofill things like user IDs and website preferences. You can instruct your browser to reject all cookies, but you may not be able to use some parts of our Website without them.
You can instruct your browser to reject all cookies and similar tracking technologies by instructing the browser to send a “Do Not Track” signal. Our Website may not function properly if your browser rejects cookies or tracking technologies. There’s not a uniform set of Do Not Track signals, so our Website may not be able to read or respond correctly to ones sent by your browser. To learn more about our services without our Website, you’ll need to email us or fill out our contact form.
Company will disclose your personal information only when necessary to provide services, programs, or products to you, or when necessary to work with third parties like lawyers or collection agencies to enforce these terms or any other terms between you and Company. We may also disclose your information when we are otherwise legally required to do so.
We make best efforts to ensure the security of your information using industry standards and reasonable methods. We rely on reputable and reliable third-party vendors to collect basic information.
We use the following companies for analytics:
None. This Website does not run analytics or advertising tracking software.
When you make a purchase on the Website, your financial information is transmitted to a third party payment processor. The payment processor has their own privacy policy, which you should read before making payments.
We use reputable payment processors who adhere to the standards set by the Payment Card Industry Security Standards Council.
Our payment processors are:
Stripe (via Lodgify).
The California Consumer Privacy Act (CCPA) is a law that protects consumers residing in California. The policy in this section applies only to California residents.
The CCPA gives you
To exercise your CCPA rights, contact the Privacy Officer. Your identity will need to be verified before we release, alter, or delete your personal information. Since anonymized data about you can’t be identified, we won’t be able to delete that information.
If you think we have inaccurate or incomplete information about who you are, please contact the Privacy Officer.
You can learn more about your privacy rights as a California resident by visiting https://cppa.ca.gov/
The General Data Protection Regulation (GDPR) is a law that governs information and privacy rights for people within the European Union. The policy in this section only applies to European Union residents.
We will retain any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) the Company decides that the value in retaining the data is outweighed by the costs of retaining it.
You have the right to request access to your data that the Company stores and the rights to either rectify or erase your personal data. You have the right to seek restrictions on the processing of your data. You have the right to object to the processing of your data and the right to the portability of your data. To the extent that you provided consent to the Company’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent. You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.
We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.
Company does not knowingly collect, either online or offline, personal information from persons under the age of sixteen.
If you are under 18, you may only use the Website with permission of a parent or guardian. Your parent or guardian must read this privacy policy. If you, your parent or guardian, believe you have conveyed information to the Website, contact the Privacy Officer to make sure it is deleted. In some circumstances, the law may not require or permit us to delete the information. We will make every effort to delete any information you have provided, however, we cannot guarantee comprehensive removal.
Our Website may contain links to other websites that we don’t control. Visiting those sites subjects you to their privacy policies. We are not responsible for how those websites handle your information. You assume full responsibility for the consequences of clicking on the links or visiting the websites.
We have a designated Privacy Officer. If you need to request copies of your personal information, or have questions about this policy and our privacy practices, contact:
Privacy Officer: Diane Mahoney, Tranquil Winds Getaway LLC — 118 Graham Cementary Rd, Graysville, TN 37338, mgmt@twgetaway.com, (423) 285-0916